PRIVACY POLICY

This privacy policy specifies how we use and protect any information that you give us when you use this website.

This policy is effective from March 18, 2021.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following Privacy Policy, which together with our Terms and Conditions, govern the relationship of Studio SSS, LLC (d/b/a THEY DRAW) with you in relation to this website. Please note that the use of this website (www.they-draw.com) constitutes your acceptance of this Privacy Policy.

The term “TD” or “us” or “we” refers to the owner of this website whose address is 13 Steepleview Drive, Hudson, Ohio 44236. The term “you” refers to the user or viewer of this website.

We reserve the right to update or modify this Privacy Policy at any time without prior notice. You are bound by such revisions and therefore should periodically visit this page to review the then-current Privacy Policy.

TD is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then it will only be used in accordance with this Privacy Policy.

We collect information about you in order to provide you with the Services or the support you request. The information we collect can vary depending on the country from which you access our Services. Furthermore, you can choose to voluntarily provide information to us.

Information You Provide to Us

Information you provide to us is collected when you sign up for a THEY DRAW account or other Services, go through our account verification process, authenticate into your account, communicate with us, answer our surveys, upload content, or otherwise use the Services.

We collect information about you when you use our Services, including:

Identification Information. Your name; email address; mailing address; phone number; job title; photograph (avatar); skills; bio; and demographic information when you sign up for a THEY DRAW account or other Services, and authentication credentials (for example, information you use to login to your account), including your IP address.

Financial Information. Information such as, payment card numbers, Paypal payment information; and other publicly available information.

Transaction Information. When you use our Services to make payments, we collect information about when and where the transactions occur, a description of the transactions, the payment amounts, billing and shipping information, and the devices and payment methods used to complete the transactions. 

Other Information You Provide. Information that you voluntarily provide to us, including your survey responses; participation in contests, promotions, or other prospective seller marketing forms or devices; suggestions for improvements; referrals; or any other actions performed on the Services.

Information We Collect From Your Use of our Services

We collect information about you and the devices you use to access the Services, such as your computer, mobile phone, or tablet. The information that we collect may include:

Precise Geolocation Information. The location of your device.

Device Information. Information about your device, including your hardware model, operating system and version, device name, unique device identifier, mobile network information, and information about the device’s interaction with our Services. 

Use Information. Information about how you use our Services, including your access time, “log-in” and “log-out” information, browser type and language, country and language setting on your device, Internet Protocol (“IP”) address, the domain name of your Internet service provider, other attributes about your browser, mobile device and operating system, any specific page you visit on our platform, content you view, features you use, the date and time of your visit to or use of the Services, your search terms, the website you visited before you visited or used the Services, data about how you interact with our Services, and other clickstream data.

Business Information. Information about products and services you sell and other information you provide about you or your business.

Artwork Information. Information about your artwork including title; description; photograph; keywords; physical attributes (such as colors and materials used).

Children’s Information

Our Services are general audience services not directed at children under the age of 13. If we obtain actual knowledge that any information we collect has been provided by a child under the age of 13, we will promptly delete that information.

How We Use Your Information

We may use information about you for a number of purposes, including:

Providing, Improving, and Developing our Services

  • Determining whether the Services are available in your country;
  • Processing payment transactions;
  • Otherwise providing you with the THEY DRAW products and features you choose to use; 
  • Displaying your historical transaction information;
  • Providing, maintaining and improving our Services;
  • Developing new products and services;
  • Delivering the information and support you request, including technical notices, security alerts, and support and administrative messages including to resolve disputes, collect fees, and provide assistance for problems with our Services or your THEY DRAW account;
  • Improving, personalizing, and facilitating your use of our Services;
  • Measuring, tracking, and analyzing trends and usage in connection with your use or the performance of our Services.

Communicating with You About our Services

  • Sending you information we think you may find useful or which you have requested from us about our products and services;
  • Conducting surveys and collecting feedback about our Services.

Protecting our Services and Maintaining a Trusted Environment

  • Investigating, detecting, preventing, or reporting fraud, misrepresentations, security breaches or incidents, other potentially prohibited or illegal activities, or to otherwise help protect your account;
  • Protecting our customers’ rights or property, or the security or integrity of our Services;
  • Enforcing our Terms of Service or other applicable agreements or policies;
  • Verifying your identity; 
  • Complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process;
  • Fulfilling any other purpose disclosed to you in connection with our Services;
  • Contacting you to resolve disputes, collect fees, and provide assistance with our Services.

Advertising and Marketing

  • Marketing of our Services;
  • Communicating with you about opportunities, products, services, contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners;
  • If we send you marketing emails, each email will contain instructions permitting you to “opt out” of receiving future marketing or other communications.

Other Uses

For any other purpose disclosed to you in connection with our Services from time to time. 

How We Share Your Information

We may share information about you as follows:

With Other Users of our Services with Whom You Interact

  • With other users of our Services with whom you interact through your own use of our Services. For example, we may share information when you like or comment someone’s artwork.

With Third Parties

  • With third parties to provide, maintain, and improve our Services, including service providers who access information about you to perform services on our behalf (e.g., fraud prevention, identity verification, and fee collection services), as well as financial institutions, payment networks, payment card associations, credit bureaus, partners providing services on THEY DRAW’s behalf, and other entities in connection with the Services;
  • With third parties that run advertising campaigns, contests, special offers, or other events or activities on our behalf or in connection with our Services.

Business Transfers and Corporate Changes

  • To a subsequent owner, co-owner, or operator of one or more of the Services; or
  • In connection with (including, without limitation, during the negotiation or due diligence process of) a corporate merger, consolidation, or restructuring; the sale of substantially all of our stock and/or assets; financing, acquisition, divestiture, or dissolution of all or a portion of our business; or other corporate change.

Safety and Compliance with Law

If we believe that disclosure is reasonably necessary (i) to comply with any applicable law, regulation, legal process or governmental request (e.g., from tax authorities, law enforcement agencies, etc.); (ii) to enforce or comply with our General Terms or other applicable agreements or policies; (iii) to protect our or our customers’ rights or property, or the security or integrity of our Services; or (iv) to protect us, users of our Services or the public from harm, fraud, or potentially prohibited or illegal activities.

With Your Consent

With your consent. For example: 

  • At your direction or as described at the time you agree to share;
  • When you authorize a third party application or website to access your information.

Aggregated and Anonymized Information

We also may share (within our group of companies or with third parties) aggregated and anonymized information that does not specifically identify you or any individual user of our Services.

How Long We Retain Your Information

We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you deactivate your account, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our General Terms or other applicable agreements or policies, or to take any other actions consistent with applicable law.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Third-Party Advertising and Analytics

We can use third-party service providers to provide site metrics and other analytics services. These third parties can use cookies, web beacons, and other technologies to collect information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, webpages viewed, time spent on webpages, links clicked, and conversion information (e.g., transactions entered into). This information can be used by THEY DRAW and third-party service providers on behalf of THEY DRAW to analyze and track usage of our Services, determine the popularity of certain content, and better understand how you use our Services. The third-party service providers that we engage are bound by confidentiality obligations and other restrictions with respect to their use and collection of your information.

This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices. For more information about targeted advertising specifically, please visit http://www.aboutads.info/choices. 

Examples of our third-party service providers to help deliver our Services or to connect to our Services include:

Google Analytics: We use Google Analytics and Hubspot to understand how our Services perform and how you use them. To learn more about how Google processes your data, please visit https://www.google.com/policies/privacy/. To opt out of Google Analytics please visit https://tools.google.com/dlpage/gaoptout. To learn how Hubspot processes your data, please visit: https://legal.hubspot.com/privacy-policy

Facebook: We use Facebook to advertise and market our services. To learn more about how Facebook uses your data please visit https://www.facebook.com/help/325807937506242/ or log on to your Facebook account and access your settings. To understand more about Facebook advertising please see here https://www.facebook.com/about/ads.

Mailchimp: We use Mailchimp to provide you with marketing information via email. Please visit https://mailchimp.com/legal/privacy/ to learn more about how Mailchimp processes your data.

Stripe: We use Stripe to process your payment information, provide you with receipts, and refunds. Please visit https://stripe.com/us/privacy and https://stripe.com/privacy-shield-policy to learn more about how Stripe processes your data.

These third party service providers make use of cookies to implement their services.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your Personal Information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at 
  • Take customary precautions to guard against “malware” (viruses, Trojan horses, bots, etc.) for example by installing and updating suitable anti-virus software.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.